CITIZENS ADVICE 1066

Citizens Advice 1066 is governed by a Board of seven volunteer Trustees that meet bi-monthly. The Bureau has 23 paid members of staff, 25 volunteers answering phone enquiries and meeting clients face to face, and 16 General Advisers.

The General Advice Service is mainly staffed by a team of around 40 volunteers, and deals with the majority of issues presented to the Bureau which include housing, employment, consumer rights, immigration, state benefits, and relationships.

The Money Advice Service specializes in complex debt issues. This can include cases where clients have a large number of creditors, or those that involve difficult legal matters, for example mortgage shortfall debts. In 2008-09 this department provided casework support in managing over £13 million of debt on behalf of local residents. In addition to a Legal Service Commission Debt contract the Money Advice Service has a programme that works with tenants of Social Landlords, participates in a Community Banking Partnership and runs an EDF Fuel poverty advice project.

Main Bureau:

24 Cornwallis Terrace, town centre, opposite Hastings Station, postcode TN34 1EQ

General Advice: open from Monday to Friday 9.30 am to 4.30 pm; can be accessed also by telephone 01424 721420 or by internet at www.citizensadvice1066.co.uk Solicitors appointments are available by referral on Wednesday evenings.

Money Advice: by appointment 01424 721 386 or by referral through General Advice

Current Outreaches:

Money Advice: Hastings Trust, Credit Union, 1066 Housing Association

General Advice: 4 Children's Centres and the Links project in Concordia Road, Hastings

You can download a copy of our Annual Report 2008-09 here